Welcome to MySubaru
Whether your on the road or planning adventures, the Mysubaru app connects you to your Subaru. From your phone, you can monitor your vehicle's health, schedule service, access owner resources, and uses STARLINK safety and security controls like remote start and lock.
Owner's Manual and How To's
Find Subaru Service Centers
Schedule Service†
Track Service History
Remote Start Control*
Remote Unlock 
Real-Time Health Notifications*
24-Hour Roadside Assitance*
Experience everything your subaru has to offer-all in the palm of your hand. use the mysubaru app to access the full suite of STARLINK saftey features and conveniences like remote start,lock,and access to 24-hour roadside assistance.
*Requires qualifying STARLINK subscription. Not available in all states. See Retailer for details.
Get the full capabilities of MySubaru on your mobile phone with the new MySubaru app. You can utilize SUBARU starlink for subscribed vehicles, access vehicle service reminders, and stay up to date with Subaru events with a swipe and a tap!
MySubaru mobile app is available on both IOS and Android.
All you need to set up your MySubaru account is an active email account, your Subaru's Vehicle Identification (VIN), and your emergency contact information. This contact information will be used by the Automatic Collision Notification feature (active STARLINK Safety & Security subscription required) in case of an emergency.
Your Subaru's VIN can be found on your vehicle registration or located on the driver's side dashboard and the plate on the driver's side door frame."
All Subaru owners can use the MySubaru app to access helpful features like tracking your service history, accessing owner's manuals and how-to videos, scheduling service, and locating your nearest Subaru Certified Service Center.
Advanced features including remote start, remote lock/unlock, vehicle locator, real-time vehicle health notifications, and 24-hour roadside assistance require a Subaru STARLINK subscription and/or an Added Security Gold Plus plan.
Other STARLINK features, such as multimedia and cloud-based applications like iHeartRadio, Yelp, and Magellan NAVI must be accessed through the STARLINK mobile app.
Click on the Forgot Something? link located under the sign-in field at the top of this page. Enter the email address used to create your account. A reset access code that allows you to create a new password will be sent to your email.
If you are unable to access the email account that was used to set up your account, contact Subaru Customer Support.
An authorized user is someone (like a partner or child of driving age) you add to your MySubaru Account to give them access to remote services, vehicle health reports, and more. The authorized user will have their own MySubaru log-in and be able to set their own preferences for receiving notifications from STARLINK®. You can set up different levels of access for your authorized users so they can control different STARLINK® features.
To add an authorized user on your desktop or laptop computer, select the My Profile menu and then Security Settings. Within the Security Settings section, select Authorized Users and then select Add Authorized User to enter their details. If the authorized user does not have a MySubaru account, they will receive an email with details on how to finish their account setup. If they already have an existing MySubaru account, the vehicle they are authorized to access will be added to their existing account.
If you are using a smartphone or similar touch device, tap My Profile in the main menu and then Security Settings. Select the My Profile menu and then Security Settings. Within the Security Settings menu, tap Authorized Users and then select Add Authorized User to enter details of the authorized user.
At the top of the screen is a dark blue navigation bar that shows your vehicle's nickname, VIN or year/model/trim. Click on the arrow next to the vehicle nickname to see a list of other vehicles on the account. Click on another vehicle to switch the MySubaru account to that vehicle's information.
Click on "Profile" in the menu navigation and then select "My Vehicles. "Click on the blue button for "Add a Vehicle." Enter the VIN and create a nickname for the new vehicle.
The MySubaru app supports remote start for all compatible Subaru vehicles with a STARLINK Security Plus subscription.
No, not at this time.
For an interactive preview of the MySubaru app, click on the 'Demo' link located on the log-in page of the app. Note: This demonstration shows some features that require a specific Subaru STARLINK subscription.
There are also How-To videos within the app that show some of the available features. Access these videos through the main menu: Menu > Support & Resources > Resource Center > How-To Videos.
The STARLINK app gives you access to a suite of STARLINK cloud-based applications, such as iHeartRadio®, Yelp®, Magellan NAVI®, and more via your in-vehicle multimedia touchscreen.
Content
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Please verify your identity so we can keep your account secure.
Please allow up to 20 seconds to receive the code prior to clicking "Resend."
Enter Code
Please call Subaru Customer Support for assistance at
1 (800) 782-2783.
You have entered a code five times incorrectly, and for security reasons, we have locked your account
Please call Subaru Customer Support for assistance at
1 (800) 782-2783.
The Vehicle Health Report provides certain limited data regarding your vehicle and is not a substitute for the information and recommendations contained in the Owners� Manual and Warranty and Maintenance Book. The Malfunction Indicator and Warning Lights illuminated on the dashboard of the vehicle remain the most accurate and complete indicators of any vehicle health concerns. Please refer to your Owners� Manual for complete details regarding the data that your vehicle is capable of providing for this health report.
Your session is about to expire. You will be automatically signed out in
To continue your session, select Stay Signed in.
Please update your mileage so your vehicle information is as up to date as possible.
We estimate your mileage to be about:
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Select Confirm to continue your cancellation.
was an error. Your appointment was not cancelled.
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Your trip has been sent to your vehicle.
(Hint: Your username is the primary email address on your account.) Please enter your vehicle's VIN so we can find your account.
Your VIN is the 17-character vehicle identification number that can be found on your vehicle registration, insurance card, or by looking through the windshield on the driver's side of the dashboard, or on a plate inside the driver's doorjamb.
Possible matching accounts for your vehicle:
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If you are still unable to access your account, call Subaru Customer Support.
Subaru Customer Support
1 (800) SUBARU3 (1 (800) 782-2783)
The VIN you entered is not associated with a MySubaru account.
Please check your VIN or create a new MySubaru account.
Please enter the email address you used when creating your MySubaru account. An email will be sent to this email with a link to reset your password. This reset link will expire after 48 hours.
An email has been sent to your email address with a link to reset your password. This reset link will expire after 48 hours.
If you don't receive an email within 5 minutes, check your spam folder, then contact Subaru Customer Support.
Subaru Customer Support
1 (800) SUBARU3 (1 (800) 782-2783)
The email address you entered is not associated with a MySubaru account. Please contact Subaru Customer Support.
Subaru Customer Support
1 (800) SUBARU3 (1 (800) 782-2783)
There was a problem finding or resetting your account. Please contact Customer Support at 1 (800) SUBARU3 (1 (800) 782-2783).
Your VIN is the 17-character vehicle identification number that can be found on your vehicle registration, insurance card, or by looking through the windshield on the driver's side of the dashboard, or on a plate inside the driver's doorjamb.
Subaru Customer Support 1 (800) SUBARU3 (1 (800) 782-2783)
The VIN you have entered is not associated with a MySubaru account.
Please create a new MySubaru account.
Step 1 of 3
Step 2 of 3
Step 3 of 3
Welcome to MySubaru, in order to continue, please update the information below.
Please enter your MySubaru username.
Select the contact method that you would like to have the reset access code delivered to.
Enter the verification code that was provided to you. Please note, the verification code will only be valid for 15 minutes.
Please allow up to 20 seconds to receive the code.
Enter and confirm your new Password. Then press the submit button.
We're there when you need us. Call for jump-starts, tows, tire changes, and more.
Our Customer Support team can help you with questions or issues regarding the MySubaru app.
If you have any questions about STARLINK Safety & Security, need help with your subscription, or need to activate Stolen Vehicle Recovery, please call STARLINK Customer Care.
Having trouble activating or connecting to your Subaru's in-vehicle AT&T Wi-Fi hotspot? Our support team can help.
